FAQs

Simply get in touch via our contact form or send us a message on Facebook or Instagram. Let us know the date, time, number of children, and any other details. We will match you with the perfect sitter and arrange a free meet and greet beforehand.

Yes! We offer a free, no-obligation meet and greet before your first booking. This gives you and your children a chance to meet the sitter, ask questions, and make sure everyone feels comfortable.

We are based in Gisborne and service the wider Macedon Ranges area and surrounds. If you are unsure whether we cover your area, just ask — we are happy to chat.

Payment is made directly to your sitter at the end of each session. We accept cash or bank transfer. For regular bookings, we can arrange weekly or fortnightly invoicing.

We understand plans change! We ask for at least 24 hours notice for cancellations. Cancellations with less than 24 hours notice may incur a cancellation fee.

No worries at all — just let your sitter know. If you are running late, we are happy to stay longer. Additional time is charged at the standard hourly rate.

Our standard rate is $35 per hour for all services. This includes babysitting, nanny services, and pet sitting. For regular or long-term arrangements, get in touch and we can discuss a package.

Absolutely. All team members hold a Working with Children Check, National Police Check, Senior First Aid and CPR Certificate, and a current drivers license with their own vehicle. We also carry public liability insurance.

Yes. We have extensive experience supporting children with ADHD, autism, and non-verbal communication needs. We work closely with families to understand routines, triggers, and strategies that help each child feel safe and supported.